Natassia Roman was recently promoted to Director of Operations at Mythos Technology Inc. Natassia has been with Mythos for almost 5 years and was instrumental in implementing their Professional Services Automation (PSA) ticketing system and helping to transition them to their current service model. Natassia works daily to streamline the processes and systems deployed to…

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used with permission from Microsoft by Emily Warn Repeatedly entering the same information in document after document, over and over…there has to be a quicker way, right? Word macros can save you time (and potentially, some sanity) by automating repetitive tasks. Let’s say you’re a real estate agent. Every time you sell a house you have to add…

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used with permission from HP Technology at Work In the arms race between network administrators and hackers, battles are fought over the security holes in enterprise software. Your best defence is the patches that vendors release to plug those holes. Vendors are working to make patching easier and more trustworthy – like Microsoft and its…

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used with permission from SBA.gov by Caron Beesley How secure are your small business assets from fraud, identity theft and cybercrime? According to the Association of Certified Fraud Examiners (ACFE), companies with less than 100 employees lose approximately $155,000 as a result of fraud each year. Small businesses also have a higher fraud rate than…

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